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Latest updated ITIL-4-Practitioner-Release-Management New Braindumps - How to Download for ITIL-4-Practitioner-Release-Management Exam Questions Pdf free
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Peoplecert ITIL-4-Practitioner-Release-Management Exam Syllabus Topics:
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Peoplecert ITIL 4 Practitioner: Release Management Exam Sample Questions (Q15-Q20):
NEW QUESTION # 15
Which activity of the 'release model development and improvement' process is used to standardize the preparation of release instances?
- A. Release execution
- B. Release management approach review and development
- C. Release model review and development
- D. Product architecture and service relationship analysis
Answer: C
Explanation:
The release model development and improvement process aims to create and refine standardizedmodels for releases. TheITIL 4 Practitioner: Release Managementdocument explains:"Release model review and development involves defining and standardizing the structure, contents, and schedule of releases to ensure consistency in the preparation of release instances"(Section 3.2.2).
* Option A (Release management approach review and development) focuses on the overall practice approach, not specifically the preparation of release instances.
* Option B (Release model review and development) directly addresses standardizing the preparation of release instances by defining repeatable models.
* Option C (Product architecture and service relationship analysis) is a supporting activity to understand dependencies, not to standardize release preparation.
* Option D (Release execution) is the process of deploying a release, not developing or standardizing models.
The correct answer is B, as it directly relates to standardizing release preparation through model development.
NEW QUESTION # 16
What is MOST LIKELY to affect how significantly an organization's release management activities are dependent on partners and suppliers?
- A. The amount of automation in the release management practice
- B. The source of the organization's products and technology solutions
- C. The knowledge level of the organization's users
- D. The maturity of the release management practice
Answer: B
Explanation:
The dependency on partners and suppliers in release management is influenced by the extent to which an organization relies on external products or services. TheITIL 4 Practitioner: Release Management document explains:"The source of the organization's products and technology solutions significantly affects the dependency on partners and suppliers, as reliance on externalsoftware, hardware, or services increases the need for coordination during releases"(Section 3.4).
* Option A (The knowledge level of users) impacts user adoption but not the dependency on suppliers for release activities.
* Option B (The maturity of the practice) affects internal efficiency, not the structural dependency on external parties.
* Option C (The amount of automation) influences how releases are executed but doesn't determine the dependency on suppliers.
* Option D (The source of products and technology solutions) directly determines how much the organization relies on external parties, affecting release management dependency.
The correct answer is D, as the source of technology solutions most significantly impacts supplier dependency.
NEW QUESTION # 17
A release manager has decided on a policy of not allowing users to choose to accept software updates. What is this an example of?
- A. Continuous delivery
- B. A 'push' approach
- C. A 'pull' approach
- D. Continuous integration
Answer: B
Explanation:
TheITIL 4 Practitioner: Release Managementdocument explains the difference between push and pull approaches in release management:"In a push approach, updates are deployed to users without giving them a choice, often to ensure compliance or security. In a pull approach, users can choose when to adopt updates" (Section 3.2.3).
* Option A (A 'pull' approach) is incorrect because a pull approach allows users to choose when to accept updates, which contradicts the scenario.
* Option B (A 'push' approach) is correct, as the policy of not allowing users to choose means the updates are automatically deployed to them, fitting the definition of a push approach.
* Option C (Continuous delivery) and Option D (Continuous integration) are development practices, not release deployment strategies. Continuous delivery involves making releases available frequently, but it doesn't specify whether users must accept them (push) or can choose (pull).
The scenario describes a push approach, making B the correct answer.
NEW QUESTION # 18
An organization manually checks that releases of new or changed products/services have been successfully completed. Which tools should be used to automate this process?
- A. Enterprise architecture tools
- B. Workflow management and collaboration tools
- C. Monitoring and event management tools
- D. Analysis and reporting tools
Answer: C
Explanation:
Automating the verification of release success involves tracking the performance and stability of the released services. TheITIL 4 Practitioner: Release Managementdocument notes:"Monitoring and event management tools can automate the verification of release success by tracking system performance and detecting anomalies post-release, ensuring the release meets its objectives"(Section 4.2).
* Option A (Monitoring and event management tools) is correct, as these tools can automatically check system health and performance after a release, replacing manual checks.
* Option B (Workflow management and collaboration tools) focuses on process coordination, not post- release verification.
* Option C (Enterprise architecture tools) is used for dependency mapping, not release verification.
* Option D (Analysis and reporting tools) provides retrospective insights but doesn't automate real-time verification.
The correct answer is A, as monitoring tools are best suited for automating release verification.
NEW QUESTION # 19
An organization invested in the development and adoption of a common approach to release management.
Which metric will help the organization to understand if this initiative has been successful?
- A. The satisfaction rating given by service consumers of individual releases
- B. Alignment of release management procedures between the organization and its suppliers
- C. The percentage of releases that do not result in incidents
- D. The number of releases that were implemented after the target implementation date
Answer: C
Explanation:
A common approach to release management aims to improve the reliability and stability of releases. The ITIL 4 Practitioner: Release Managementdocument highlights key metrics for evaluating the success of release management:"Key metrics for release management often include the percentage of releases that do not result in incidents, as this indicates the stability and reliability of the release process"(Section 5.3).
* Option A (Alignment with suppliers) is a process improvement metric but doesn't directly measure the success of the release outcomes.
* Option B (The percentage of releases that do not result in incidents) directly measures the effectiveness of the release process by assessing its impact on service stability, aligning with the goal of a common approach to reduce errors and disruptions.
* Option C (Satisfaction rating) is a valuable metric but is more subjective and less directly tied to the operational success of a common approach.
* Option D (Number of delayed releases) measures timeliness but not the quality or stability of the releases.
The best metric to assess the success of a standardized release management approach is the reduction in incidents, making B the correct answer.
NEW QUESTION # 20
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